Distinguishing truth from falsehood challenges people in positions of authority for
several reasons:
• Subordinates often pursue personal agendas. Some might filter the truth to further their own goals.
• Subordinates often hesitate to tell their superiors bad news.
• Subordinates may be reluctant to voice ideas or opinions that they think that their boss is likely to disagree with.
• People often see the same thing in different ways.
Given these realities, perhaps a leader’s greatest challenge is to create an atmosphere that respects and rewards openness and honesty. The first step toward achieving this type of environment is to encourage subordinates by describing truth-telling as a high priority and an appreciated code of behavior.
